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Frequently Asked Questions
 
What are Karavan hours of operation?
You can place orders on-line 24-hours a day. Orders are processed, packed and shipped 
during the hours of 6:00am - 2:30pm CST Monday-Friday
Parts in stock ship same day, if not, we make every effort to ship your order 
as soon as the part becomes available.

What forms of payment do you accept?
We accept credit and debit cards (Mastercard, VISA, Discover)

How do I return an item?

Click here for Karavan Trailers warranty & return policy

Return requests: returns@karavantrailers.com
An email will be sent to you within 48 hours of receiving your request that will include a return
authorization number.  Returns sent to us without an authorization number
will be rejected and returned to you.  All returns are subject to a 20% restocking fee.

Ship all returns with RMA # clearly marked on the container to:

 
Karavan Trailers
100 Karavan Drive
Fox Lake, WI 53933 USA
 
Does Karavan ship overseas orders?
Unfortunately at this time we only ship order through this site to the US and Canada.  We do however ship overseas orders through our customer service department (920) 928-6200 Option 3

Website issues  contact us via email at: issues@karavantrailers.com

For general help questions please contact us at: help@karavantrailers.com


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